Transforming Search for Better KM at Ogletree Deakins

Published On:
May 12, 2023
Authored By:
APQC
Members-Only Content:

 

At APQC’s 2023 Conference, Dave Boland (Chief Knowledge Officer) and Susan Sommers (Director, Innovation and Solutions) shared insights and lessons learned from Ogletree Deakins’ journey to develop and implement a new search solution. Ogletree’s search journey provides a good example of how mature KM programs approach planning and implementation for new technologies and the critical role that change management plays in these efforts.

This is an overview of the session; click here to access the presentation slides.

 

 

Also found in Overviews from APQC's 2023 Conference
Type:
Articles
Topics:
Knowledge Management