Structured Knowledge Transfer

Published On:
September 18, 2024
Authored By:
APQC
Public Content:
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Structured knowledge transfer is the process of pinpointing, capturing, and passing on valuable tacit knowledge (undocumented knowledge derived from years of hands-on experience) that is stored in experts’ and other knowledgeable people’s heads. This infographic highlights how organizations engage in structured knowledge transfer to: 

  • Prevent critical knowledge from being lost when employees retire or move on
  • Support professional development for up-and-coming employees
  • Improve business agility and resiliency through improved access to critical knowledge