Structured Knowledge Transfer
Structured knowledge transfer is the process of pinpointing, capturing, and passing on valuable tacit knowledge (undocumented knowledge derived from years of hands-on experience) that is stored in experts’ and other knowledgeable people’s heads. This infographic highlights how organizations engage in structured knowledge transfer to:
- Prevent critical knowledge from being lost when employees retire or move on
- Support professional development for up-and-coming employees
- Improve business agility and resiliency through improved access to critical knowledge