Putting Learning and Development Technology to Work: How Best-in-Class L&D Programs Leverage Technology to Get Results

Published On:
October 23, 2024
Authored By:
APQC
Members-Only Content:

Many organizations spend one-third or more of their learning and development (L&D) budgets on technology, yet little research has explored how best-in-class companies use L&D technology to deliver value to the business. When used well, L&D technology has the potential to:

  • free time for learning professionals to focus on strategic initiatives and partnerships
  • improve L&D resource allocation
  • accelerate employee learning
  • provide more customized and personalized learning experiences
  • develop training that grabs and holds workers’ attention
  • improve measurement of L&D results, generating support for future investment

In this report, we dive into various types of L&D tools and platforms and explore the overarching questions of why and how organizations use them, as well as how much they spend. We also discuss what differentiates best-in-class L&D organizations in terms of tech spending, implementation, and measurement. Our comparisons of the best-in-class L&D group with the “everyone else” group are correlational, not causational, but they provide important insights about the value of technology in today’s workforce learning and development function.

Also found in Building a Solid L&D Foundation for Evolving Learning Needs
Type:
Reports & White Papers
Topics:
Human Capital Management, Employee Training & development, HR Technology

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