Process frameworks are an incredibly useful tool for jumpstarting process discovery, developing a common language for processes, creating end-to-end process maps, and more. However, these activities and the work of process management more broadly can be challenging, and organizations are often unsure how or where to get started when they implement a process framework.
Consequently, APQC conducts a survey every two years which explores process frameworks.
This article discusses the following:
- How do people use process frameworks?
- What are the benefits to using a process framework?
- Where do people get hung up during implementation?