Process Audits: Use a Process Maturity Model Report

Published On:
October 25, 2021
Authored By:
APQC
Members-Only Content:
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Process audits evaluate the health of a specific process or process group to identify factors that impact the process and substantive areas for improvement. A well-designed process audit uses a process maturity model (PMM) to objectively assess and understand the high-level maturity of a business process consistently and objectively.

This report fully provides a process maturity model, which includes 7 key domains of process maturity.