Picking the Right KM Technology

Published On:
January 29, 2021
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Members-Only Content:

Technology is an essential ingredient for every knowledge management (KM) program. Employees rely on tools to help them capture knowledge, share it with others, and access knowledge when and where they need it. In this article, you will learn four best practices for selecting KM technology. These practices are supported by case examples from organizations recognized by APQC’s Excellence in Knowledge Management program.