Next-Level Outsourcing: Strategies to Maximize ROI and Performance

As part of APQC's research into best practices in business process outsourcing (BPO), APQC interviewed Michel Newman, the Chief Human Resources and Compliance officer of Geo Energy Resources.
Newman recently sat down with APQC principal research leads Marisa Brown and Kelley Pruetz to discuss the company’s robust business process outsourcing (BPO) strategy. Their conversation holds insights for any organization looking to engage third-party vendors to help carry out processes such as talent acquisition, training, benefits and payroll administration, regulatory compliance, and more.