Business Process Outsourcing: Lessons from Practitioners

Last updated:
April 16, 2025
Authored By:
APQC
 
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As part of its research into best practices into business process outsourcing (BPO) APQC conducted a series of interviews with professionals across several industries with experience developing business process outsourcing strategies. This collection shares the insights and tactics developed by those practitioners. 

Type:
Collections
Topics:
Finance and Accounting, External Relationships, Outsourcing

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