Identifying and Prioritizing Critical Knowledge

Published On:
March 26, 2018
Authored By:
APQC
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This article explains how to identify critical and at-risk knowledge that should be captured or transferred as part of your knowledge management initiative. You will learn best practices for pinpointing job roles, topics, and knowledge needs that are important to your organization along with techniques to prioritize competing knowledge needs.

This is an introductory article, but includes links to more detailed information and guidance.