The HR Transformation Circuit in the Utility Industry

Utility organizations report a strong foundation in talent strategy and workforce decision support, but transformation readiness remains dependent on strengthening execution and data capabilities.

Based on survey findings from HR leaders in the utility industry, this report examines talent strategy confidence, workforce decision support, AI adoption, analytics maturity, automation, and workforce data accessibility. The findings highlight the current state of AI adoption, analytics, automation, and workforce data capabilities used to support workforce readiness and HR decision-making.

Key Takeaways

• Talent strategy confidence and HR decision-support effectiveness provide a strong foundation for ongoing transformation efforts.
• Cross-domain HR collaboration is more widely established than change management capability and capacity.
• Workforce data is most often siloed or limited, while AI adoption remains concentrated in piloting and implementation.

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