How Northrop Grumman Built and Scaled an Interactive Process Architecture
When Northrop Grumman launched its process transformation initiative – migrating from 14,000 paper pages to a dynamic digital process framework – the goal was to streamline and integrate process models across the enterprise, improving not only the user experience and individual efficiency but also enterprise agility and planning.
Based on their APQC conference presentation, this article summarizes their insights and recommendations for fellow process leaders.