Excellence in Knowledge Management at the United States Central Command

The United States Central Command (USCENTCOM) is one of 11 unified combatant commands of the U.S. Department of Defense (DoD). APQC spoke with Tony Wilson, knowledge management officer; Eduardo Cardenas and Jan Fairchild, knowledge management analysts; and Julio Alvarez, KM task lead; about the organization’s knowledge management (KM) program and how it achieved Level 3 maturity at the enterprise level on APQC’s KM Capability Assessment.