Excellence in Knowledge Management at Schlumberger

Published On:
July 29, 2019
Authored By:
APQC
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Schlumberger is a global leader in technology for reservoir characterization, drilling, production, and processing for the oil and gas industry. It earned APQC’s 2019 Excellence in Knowledge Management Award in honor of achieving Level 4 on APQC’s KM Capability Assessment at the enterprise level. It has attained Level 5 in 10 of the 12 assessed capabilities, which is the highest level of achievement by any enterprise KM program.

APQC interviewed Susan Rosenbaum, the director of discipline career management and KM, about Schlumberger’s 21-year-old KM program, its many achievements, and how it keeps long-established approaches fresh.