Creating Indexes

Published On:
March 23, 2021
Authored By:
APQC
Public Content:
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An index is a way to create a composite measure by aggregating multiple measures into a single indicator (e.g., gender gap, productivity, cost of living adjustment, or job satisfaction). Indexes are particularly useful because they help summarize responses to multiple rank-ordered related questions. 

In this article, we break down the steps that organizations typically take to create an index and discuss some common index pitfalls to avoid.