Building a Business Case on the Road to KM Maturity

Published On:
November 30, 2020
Authored By:
APQC
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A business case defines exactly what a knowledge management (KM) program is designed to achieve, what resources it will require, and what benefits it will generate. This infographic provides tips to refine your organization’s business case at each stage of KM development, from just getting started to enhancing a mature KM effort.