Best Practices in Applying Process Frameworks 2025: Top Performers Report

In March 2025, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption practices, implementation practices, and the challenges involved.
This report summarizes the thoughts and experiences of the survey respondents categorized by top performers versus all other performers. Top performer is defined as Survey participants who scored in the top 25th percentile for organization’s process maturity and effectiveness of process management efforts.