Auditing the Smart Way: Combining Certification Standards with Process Frameworks

Organizations need a process framework for benchmarking, managing processes, and improving performance. Additionally, organizations need ways to align their process frameworks with certification requirements, such as ISO 9001. By integrating or aligning their quality audits with internal process management, organizations can improve the ease of their external audits and reduce redundant or conflicting efforts for internal performance management.
However, although the idea of integration holds merit, the execution is easier said than done.
This article explores how organizations connect their processes to certification standards in order to improve the auditing experience and ensure process and quality efforts work toward the same goals.