Artificial Intelligence (AI) in IT Practices Report: Business Model Comparison

Published On:
December 30, 2025
Authored By:
APQC
Members-Only Content:

APQC conducts ongoing survey research to help organizations assess the structure, practices, and performance of their IT functions and operations against peers across industries. ​

This survey-based research relates to Process Classification Framework (PCF) 8.0, “Manage information technology,” with a specific focus on collecting quantitative data and information on practices related to Artificial Intelligence in IT. ​

​This report compares organizations based on Business Model and highlights insights from the November 2024 survey collection and includes topics such as:​

  • ​Strategy & Cost​

  • Effectiveness​

  • Efficiency​

  • Process

Also found in Artificial Intelligence (AI) in IT
Type:
Data and Measures
Topics:
IT, Information Technology, IT Strategy, KM Enabling Technology
Tags:
Artificial intelligence (AI)

Related Resources

Articles

Understanding Knowledge Management in the Digital Workplace
Articles

Understanding Search and Discovery
Tools & Templates

Now in the Resource Library: Knowledge Management
Infographics

2026 Top Technology Trends That Will Influence KM
Articles

Top Knowledge Management Opportunities for 2026

Lock
Articles

Five Skills for Your KM Team to Develop Right Now

Lock
Webinars & Videos

2026 Top KM Priorities and Trends (Recording)
Presentation Slides

2026 Top KM Priorities and Trends (Slides)
Data and Measures

Artificial Intelligence (AI) in IT Practices Report: Private vs Public Company Comparison: Process

Lock
Data and Measures

Artificial Intelligence (AI) in IT Practices Report: Organizational Performance Compared to Competitors (Effectiveness) Comparison

Lock
Data and Measures

Artificial Intelligence (AI) in IT Practices Report: Revenue Comparison

Lock
Data and Measures

Artificial Intelligence (AI) in IT Practices Report: Cross Industry: Effectiveness

Lock