Questions to Capture Critical Knowledge from Employees



  • Type:
  • Published:
  • November 21, 2013
  • Author:
  • APQC
  • Pages:
  • 6
  • Price:
  • Member: FREE
Classic Content

This document provides sample interview questions designed to capture critical role-related knowledge from employees. Organizations typically conduct such interviews with senior managers and experts who are at risk of retiring or leaving the organization. The questions were adapted from examples provided by a best-practice organization featured in APQC's research, but most of the questions are applicable across roles and industries.

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