What Makes Grant Thornton Excellent at KM?
Audit, tax, and advisory firm Grant Thornton LLP earned APQC’s 2019 Excellence in Knowledge Management Award in honor of achieving Level 4 on APQC’s KM Capability Assessment Tool at the enterprise level. This infographic highlights the defining features of Grant Thornton’s KM program, a brief timeline of its KM journey, key KM tools and approaches, and business results and critical success factors.