Using Enterprise Quality Measurement to Drive Business Value - Chemonics International Case Study

Chemonics International discovered quality management because of a government contract that required ISO9001. As the international development organization began implementing quality management processes, it realized just how much the organization could benefit from a more widespread, integrated quality management system. Learn how Chemonics International used ISO9001 to develop a targeted strategy for quality. This case study, from APQC's Using Enterprise Quality Measurement to Drive Business Value report, includes Chemonics' training methods, processes, governance, and technological approaches.