Structure and Staffing of Best-practice KM Programs

Published On:
June 12, 2015
Authored By:
APQC
Members-Only Content:
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These slides show how 11 best-practice organizations structure and staff their knowledge management (KM) programs. These organizations were identified as best-practice through APQC's award-winning collaborative benchmarking methodology, which includes a multistep screening process, quantitative data assessment, and site visits.

The best-practice organizations examined here include:

  • Accenture,
  • EY,
  • Kraft Foods Group Inc.,
  • Lloyd's Register: Marine,
  • Lockheed Martin,
  • MetLife,
  • MWH Global,
  • Nalco,
  • U.S. Department of State, and
  • Wipro.
Type:
Tools & Templates
Topics:
Knowledge Management, KM Roles, Governance, and Leadership, KM Strategy, KM Tools and Approaches
Industries:
Accounting, Aerospace, Chemicals, Construction, Consumer Products/Packaged Goods, Engineering, Food/Beverage/Restaurant, Government/Military (Federal/State), Insurance

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