These slides show how 11 best-practice organizations structure and staff their knowledge management (KM) programs. These organizations were identified as best-practice through APQC's award-winning collaborative benchmarking methodology, which includes a multistep screening process, quantitative data assessment, and site visits.
The best-practice organizations examined here include:
- Kraft Foods Group Inc.,
- Lloyd's Register: Marine,
- Lockheed Martin,
- MWH Global,
- U.S. Department of State, and