Smart Recommendation Systems: Emerging Technologies for Knowledge Management

Published On:
April 2, 2019
Authored By:
APQC
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Smart recommendation systems integrate information about users and their past behavior to filter items and predict which will be most relevant or appealing to a particular user. This article describes the basics of smart recommendation systems, their potential implications and uses for KM, and how real-world organizations are using them to enable the flow of knowledge.