Recipe for Operational Excellence: APQC Framework + Lean Principles + Knowledge Management System

Published On:
May 15, 2024
Authored By:
APQC
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Having rigorous processes in place is critical when lives are at stake. GeoComm is a software company that combines supportive map data and location content into a consolidated service for 9-1-1 centers. This session follows the journey of GeoComm’s Lean Manager working towards operational excellence. 

This is a copy of the presentation; click here for a summary of the session.