Promoting KM and Making It Stick in the Services Industry

Published On:
January 09, 2019
Authored By:
APQC
Members-Only Content:
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In 2018, APQC surveyed 374 knowledge management leaders about the engagement challenges they face and how they handle communications, training, rewards, integration, and feedback for their KM programs. This report summarizes the research results for the services industry.

Folder
Also found in Promoting Knowledge Management and Making It Stick
Type:
Data and Measures
Topics:
Knowledge Management, KM Communication, KM Change Management
Industries:
Architecture and Design, Advertising, Professional Services/Business Services, Legal Services

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