Promoting KM and Making It Stick in the Financial Services, Banking, and Insurance Industries

Published On:
January 21, 2019
Authored By:
APQC
Members-Only Content:

In 2018, APQC surveyed 374 knowledge management leaders about the engagement challenges they face and how they handle communications, training, rewards, integration, and feedback for their KM programs. This report summarizes the research results for the financial services, banking, and insurance industries.

Also found in Promoting Knowledge Management and Making It Stick
Type:
Data and Measures
Topics:
Knowledge Management, KM Communication, KM Change Management
Industries:
Financial Services/Banking, Insurance

Related Resources