Let Business Leaders Drive the Knowledge Capture and Transfer Strategy and Process

APQC focused its 2013 Transferring and Applying Critical Knowledge Best Practices Study on strategies and processes for identifying, capturing, transferring, and applying knowledge. A key finding from the study is that each of the six featured best-practice organizations boasts a strong relationship between the team responsible for knowledge capture and transfer and the business groups and end-users who perform work and create new knowledge.