Knowledge Chief at Ogletree Deakins Reflects on Team’s Hypergrowth and the Future of KM

Published On:
September 30, 2025
Authored By:
APQC
Members-Only Content:

David Boland, Chief Knowledge and Innovation Officer at Ogletree Deakins, shares how his team transformed KM into a consultative, innovation-driven practice that delivers value for attorneys and clients. Discover how a people-first culture, strategic adoption of AI, and a focus on measurable impact have fueled hypergrowth and positioned KM as a differentiator in the legal industry.

Topics Include:

  • Building a consultative KM team and driving digital transformation
  • The role of culture, collaboration, and change management in KM success
  • Strategic adoption of AI and its impact on legal services
  • Leadership lessons and the future outlook for KM professionals

Read the full article and learn how Ogletree Deakins is shaping the future of knowledge management and innovation.

Also found in People of KM: The Future of KM Roles & Expertise
Type:
Case Study
Topics:
Knowledge Management, KM Roles, Governance, and Leadership, KM Strategy
Industries:
Legal Services
Tags:
Artificial intelligence (AI)

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