KM Engagement Challenges and Solutions

Published On:
May 31, 2022
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Employee engagement has always been key to success in knowledge management (KM), but the “how” of engagement is ever-changing. As enabling technologies, workforce demographics, and organizational imperatives shift, KM teams often need to adjust the ways in which they engage employees.  At APQC’s 2022 Process and Knowledge Management Conference, Darrin Brogan and Christina Bol led an interactive group discussion about driving engagement in knowledge management.