A Journey Toward Excellence

Published On:
September 20, 2018
Authored By:
Dr. Harold Vollkommer
Public Content:
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From a September 2018 APQC webinar with San Bernardino City Unified School District (SBCUSD) Deputy Superintendent, Dr. Harold Vollkommer shares the district’s journey toward process and performance management excellence. Harold shares his successes and setbacks experienced as he implemented process frameworks into the organization.

Hear Harold share about:

  • initial attempts at process improvement,
  • key lessons learned, and
  • efforts to foster a continuous improvement mindset throughout the district.

This is the recording of the webinar, click here for a copy of the presentation.