Workplace communication and collaboration have always been shaped by where people sit in the organizational hierarchy. The further up you are on the org chart, the greater authority you’ll have to broadcast messages to a wide audience, take a lead role in discussions, and even barge into meetings and conversations. Those further down the totem pole typically engage in more one-to-one and small-group collaboration, and they need to be more careful and purposeful when communicating up to more senior staff. In an in-office environment, this pattern emerges and sustains naturally. But when you throw virtual collaboration tools into the mix, things change, and problems can arise.
In this article, you will learn how job level impacts which virtual collaboration tools people use and why that matters.