How Pfizer Deploys Knowledge Management at the Site Level

Published On:
January 22, 2019
Authored By:
APQC
Members-Only Content:

Pfizer wanted to increase knowledge sharing and reuse across global sites and throughout the lifecycle of its products. In response, it created a global team to direct KM strategy and then deployed on-site KM specialists to encourage participation at the local level. This case study focuses on local KM deployment as performed by Pfizer’s KM specialist role.

Also found in Promoting Knowledge Management and Making It Stick
Type:
Case Study
Topics:
Knowledge Management, KM Communication, KM Change Management
Industries:
Healthcare, Pharmaceutical

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