How People, Process, Knowledge, and Technology are Changing the Way We Do Business

Published On:
May 12, 2023
Authored By:
Members-Only Content:

At APQC's 2023 Hubert and Varney will discuss ways organizations align process and knowledge management to drive change, improve process performance, reduce risks, and increase employee engagement. They also share conference stories about how organizations are bringing process, knowledge, people, and technology together to fundamentally transform their business. 

Learning Objectives:

  • build a partnership and joint strategy for process and knowledge management,
  • ensure documentation and knowledge evolves in tandem with processes,
  • engage stakeholders in sharing, accessing, and using process knowledge, and
  • measure the impact of better knowledge management on process performance.

This is a copy of the presentation.