How to Enable Communication and Collaboration in a Hybrid Workplace

In a hybrid workplace, some employees work remotely while others work in an office. This arrangement allows organizations to preserve the benefits of remote work—greater flexibility and work/life balance, reduced office overhead, and less time spent commuting—as well as those of the traditional, face-to-face office setting. Iris Mansour, hybrid meetings expert and founder of communication training firm Every Epic, and Lauren Trees, APQC’s Principal Research Lead for Knowledge Management, agree that hybrid work offers many advantages. However, they are concerned about the communication and collaboration challenges that arise in these environments. From a conversation with Mercy Harper, Mansour and Trees, this article shares insights and tips for enabling effective communication and collaboration in hybrid workplaces.