Here’s How We Got KM to Work at Abbott Laboratories

Find out how healthcare leader Abbott Laboratories developed a successful knowledge management program in its engineering group. In this webinar, Manager of Engineering KM Fran White outlines Abbott’s approach to KM and the successful initiatives it has developed over the past three years:
- a centralized portal for information and experts,
- topical communities of practice,
- a knowledge transfer mentoring program, and
- a call center to connect people with the knowledge they need.