The Great Retirement: Knowledge Loss, AI and the Workforce Shift: Organizational Revenue More than $10 Billion

As a significant portion of the workforce nears retirement, organizations face a growing risk of losing critical institutional knowledge. While leadership is aware of the issue, many still lack consistent strategies to capture and transfer expertise. 
This research, conducted in partnership with eGain, highlights how AI is beginning to support knowledge management efforts and explores the technologies shaping the future of KM and focuses on organizations with Revenue More than $10 billion.

Topics Include:

• The growing threat of knowledge loss due to workforce retirement
• Best practices for capturing and transferring employee expertise
• How AI is being used to support KM efforts