Finding and Interviewing KM Stakeholders

Published On:
November 29, 2018
Authored By:
APQC
Member Only Content:
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When designing a knowledge management strategy, it’s important to gather feedback from a range of stakeholders, from executives and department heads to a cross-section of end users. This article explains how to select candidates for formal stakeholder interviews, as well as the interview process and the types of questions to ask.