Excellence in Knowledge Management at MITRE

Published On:
September 28, 2020
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The nonprofit MITRE Corporation operates seven federally funded research and development centers that provide its U.S. government sponsors with systems engineering, R&D, and IT support. APQC spoke with Donna Cuomo, co-director of knowledge, information and collaboration systems, and Fred Zapp, director of IT, knowledge, and collaboration at MITRE about the organization’s knowledge management (KM) program and how it achieved Level 5 maturity at the enterprise level.