Excellence in Knowledge Management at Infosys
Infosys Ltd. is a global leader in next-generation digital services and consulting. APQC spoke with Thirumala Arohi, head of education, training, and assessments, and Phani Tummarakoti, principal, learning and knowledge management, about the organization’s knowledge management (KM) program and how it achieved Level 3 maturity at the enterprise level on APQC’s KM Capability Assessment.