Excellence in Knowledge Management at Grant Thornton

Published On:
June 20, 2019
Authored By:
APQC
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Audit, tax, and advisory firm Grant Thornton LLP earned APQC’s 2019 Excellence in Knowledge Management Award in honor of achieving Level 4 on APQC’s KM Capability Assessment Tool at the enterprise level. APQC spoke with David Boland, chief knowledge officer, and Doug Kalish, executive director of knowledge management, about Grant Thornton’s KM program, including how it refocused resources on the most valuable areas of the business and incorporated KM into a broader digital workplace strategy.