As organizations increasingly embrace a process-focused operating model, end-to-end global process owners (GPOs) have become a key role in the management and development of business. With end-to-end global process ownership, organizations instill accountability for an end-to-end process into a role empowered to standardize systems, measures, metrics, and reporting mechanisms. Within finance, GPOs are increasingly common to oversee core, transactional end-to-end processes, such as order-to-cash, procure-to-pay, and record-to-report. These owners are especially critical for any finance function seeking to transform its processes in the face of expanding organizational expectations.
This article breaks down the roles and responsibilities for end-to-end global process owners in three core end-to-end financial management processes: order-to-cash, procure-to-pay, and record-to-report.