Emerging Technologies for KM: Artificial Intelligence: Size by FTEs: Mid-size Organizations

Published On:
June 05, 2024
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In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.

This report summarizes the findings for Mid-size Organizations (Between 1,000 and 49,999 FTEs) on how artificial intelligence (AI) is enabling knowledge management (KM) and the role KM teams play in their organization’s AI strategy and deployment. Topics covered include KM's role in AI strategy and deployment, current state and use cases of AI/generative AI, organizational investment and expected benefits, and communication for technology implementations.

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