Eliminating Adjustments Bottlenecks

Published On:
November 17, 2023
Authored By:
APQC
Public Content:
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Adjustments come about for perfectly understandable reasons. In some cases, customers might find that there was a mistake in their billing or that an order is delivered with defects or missing parts. Other times, sales or an executive might offer a discount to a customer that isn’t communicated to accounts receivable (AR). However they come about, it’s best to resolve adjustments as quickly as possible.