APQC has identified a formal knowledge management (KM) business case as one of three principal drivers of KM success. Does your organization have a business case for KM? If so, is that business case getting your program the leadership support and funding it needs?
If not, this white paper can help. Topics include:
- why you should formalize your KM business case,
- what questions your business case should answer,
- how to ensure your business case resonates with senior leaders, and
- how to measure results and validate your business case over time.