Building a Mature Knowledge Management Program at Nextera Energy

Published On:
February 02, 2017
Authored By:
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APQC interviewed KM leaders at organizations that have participated in its Knowledge Management Capability Assessment Tool in order to learn about their journeys toward KM maturity, their critical success factors for building robust KM capabilities, and how the assessment process has informed their efforts. 

This case study showcases the development of the KM program at NextEra Energy Inc., an energy company with 14,300 employees working in 27 U.S. states and Canada.