Building and Facilitating KM Communities: An Interview with Adam Grant

On February 25, 2014 Carla O'Dell, CEO of APQC and knowledge management (KM) expert, led a conversation with Adam Grant, author of the best-selling Give and Take: A Revolutionary Approach to Success and special guest of APQC's KM Advanced Working Group. In this interview, Dr. Grant talks about how the right incentives can drive the behavior you want in your KM communities. He also explains the implications of his research on reciprocity styles for KM.