Are You Still Keeping Up With the Jones'? The Power of Benchmarking Your KM Program

Benchmarking and assessing your knowledge management program can help you identify areas of improvement, set goals and targets, measure progress, learn from best practices, and gain organizational buy-in for those initiatives. APQC’s Senior Advisor, Darcy Lemons and Executive Director, Cindy Hubert discussed how their methods can help your organization “keep up with the Joneses” at APQC’s 2023 conference.
This is a copy of the presentation; click here for a summary of the session.