APQC’s Template for Identifying and Capturing Lessons Learned

Published On:
October 29, 2021
Authored By:
Members-Only Content:

This is a template to help organizations identify and capture lessons learned from projects, processes, and other business activities. The template is intentionally generic and should be used as a jumping-off point, not an exact model to follow. The specific questions you include will depend on the objectives of your lessons learned initiative, the type and complexity of information being collected, the process by which lessons are captured and validated, and the needs of the target audience that will access and reuse the lessons.