Achieving Excellence with Communities of Practice

Published On:
November 18, 2020
Authored By:
APQC
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Communities of practice are the lifeblood of knowledge management (KM). When communities thrive, they provide an invaluable source of learning, collaboration, problem-solving, and innovation that proves the value of KM to leaders and employees alike. But when communities weaken and fail, that can sour people on the entire KM effort.

In this article, you will learn five best practices for communities of practice with case examples from organizations recognized by APQC’s Excellence in Knowledge Management program.