Accelerators of Knowledge Management Maturity: Insights from APQC’s KM Capability Assessment Tool (Report)

Published On:
April 01, 2016
Authored By:
Lauren Trees
Member Only Content:

In 2015, APQC analyzed the assessments of 218 participating KM programs, testing more than 90 statistical correlations to reveal interdependencies between capabilities and insights into how KM programs develop over time. The result is a set of 15 foundational KM capabilities we’re calling "accelerators of KM maturity" because putting them in place will vastly increase your odds of building a mature, impactful KM program. This report describes each accelerator in detail, including the correlations revealed by the analysis and APQC’s recommendations for implementation and continuous improvement.